UX Case Studies
WAND Corp
Software as a Service Design
WAND corp offers digital menuboard hardware and software. I researched the usability of the software to discover short-term improvements to the existing platform as well as recommendations for the product’s long-term evolution.
BookedScheduler
User Interface & Information Architecture Design
Bookedscheduler is the most widely used open-source scheduling app. I evaluated CoPArooms (a customized version BookedScheduler) to discover and prototype design improvements related to the findability of administrative features in the navigation as well as the discoverability of User Interface elements on key pages.
soona.co
Rapid Prototyping & Evaluation
Soona provides same-day product photography and videography services. I researched and built prototype improvements to Soona’s customer website flows, evaluated the prototypes and analyzed the results to guide further improvements.
MYLO Valet Movers
Mobile App Design
Mylo was a pre-revenue startup providing valet moving services. Mylo was in the early stage of designing a mobile app for customers and service providers. I conducted contextual user research and made iterative prototype improvements to design of the app.
Craftnotes Drinks Passport
Multi-Touchpoint Design
Craft Notes connects customers to local craft breweries, distilleries and restaurants through a drinks passport and membership app. I examined customer touchpoints and recommend changes to increase membership and help build community.
Minnesota Association for Marriage & Family Therapy
Website Usability Testing & Design
The Minnesota Association for Marriage and Family Therapy is a professional organization dedicated to promoting the well-being of families, couples and individuals through the advancement of marriage and family therapy. I conducted user research and recommended usability improvements to the website as well as adjustments to make the site better reflect MAFMT’s identity and long-term goals.
Prime Digital Academy
Product Research & Design
Prime Digital Academy offers bootcamp career training for people transitioning into Full Stack Engineering and User Experience Design. I conducted heuristic analysis of Prime’s new-student welcome gift. I created a new prototype gift, conducted user research on the prototype, and recommended further changes to the concept.